Sales Terms

Welcome to Olivenell.shop, your trusted destination for high-quality blouses and shirts. These Sales Terms (“Terms”) govern the purchase of any products offered on our website. By placing an order on olivenell.shop, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding with your purchase.

1. Product Availability and Descriptions
We strive to ensure that all products displayed on olivenell.shop are available and accurately described. However, we do not guarantee the availability of any item at any given time. If a product becomes unavailable after you place an order, we will notify you as soon as possible and issue a full refund if payment has already been made. Product colors may vary slightly due to different display settings, lighting conditions, or batch variations.

2. Pricing and Payment
All prices listed on our website are in USD and are subject to change without prior notice. Prices do not include applicable taxes, shipping fees, or customs duties, which will be calculated during checkout or upon delivery depending on your location. We accept major credit/debit cards and other payment methods as displayed at checkout. Full payment must be received before we process and ship your order.

3. Order Confirmation and Cancellation
Once your order is placed, you will receive an order confirmation email detailing the items purchased, pricing, and shipping information. Please review it for accuracy. Orders may be canceled within 2 hours of placement by contacting our support team at [email protected]. After this window, we cannot guarantee cancellations as your order may already be in the fulfillment process.

4. Shipping and Delivery
We offer both domestic and international shipping. Estimated delivery times will vary based on your location and shipping method selected at checkout. Shipping timelines are provided for reference and are not guaranteed. Delays due to customs, weather, or carrier issues are beyond our control. For more details, please refer to our Shipping and Return Policy.

5. Returns and Exchanges
If you are not fully satisfied with your purchase, you may return or exchange eligible items in accordance with our Return and Exchanges Policy. Items must be unworn, unwashed, and in original condition with tags intact. Returns must be initiated within 14 days of delivery.

6. Limitation of Liability
Olivenell.shop shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our maximum liability will not exceed the total amount paid for the product in question.

7. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Olivenell operates. Disputes arising under these terms will be resolved in the competent courts of that jurisdiction.

If you have any questions regarding these Sales Terms or your order, please feel free to contact us at [email protected].

Thank you for shopping with Olivenell – where timeless style meets everyday comfort.